Legal
Cookie Policy
How Genify uses cookies and similar technologies
Introduction
This Cookie Policy explains exactly which cookies Genify sets in your browser, what they are for, and how you can change your mind at any time.
What Are Cookies
Cookies are small text files that a website stores in your browser. They let the site remember things between page loads (like your language) and, in some cases, help the operator understand which pages are used.
Cookies Genify Sets
We use a deliberately small set of cookies and group them into two categories: functional (always on, required for the site to work) and analytics (off by default, only enabled if you click "Accept all" or grant analytics in the preferences dialog).
Functional cookies — always on
| Name | Purpose | Lifetime |
|---|---|---|
locale | Remembers your chosen interface language (en / zh) so you don't see the wrong language on the next visit. | 1 year |
consent_analytics | Records your answer to the cookie banner (granted / denied) so we don't ask again. | 1 year |
consent_recorded | Timestamp of your last response to the banner — used to know whether to show the banner at all. | 1 year |
| Session cookies set by Better Auth | Keeps you signed in. Only set when you sign in. | Session / configured TTL |
These cookies do not require consent under GDPR / ePrivacy because they are strictly necessary or expressly chosen by you (the "functional" basis).
Analytics cookies — only with your consent
When you grant analytics in the cookie banner, we may load one or more of the following providers. Each one writes its own cookies in your browser. We do not run advertising or build cross-site profiles.
| Provider | Typical cookies | Purpose |
|---|---|---|
| Google Analytics 4 | _ga, _ga_* | Aggregate page-view + traffic-source statistics |
| Microsoft Clarity | _clck, _clsk | Session recording + heatmaps to improve UX |
| Plausible / Umami | none (cookieless) | Loaded only when analytics is granted, for consistency |
If you reject analytics, none of the above scripts are loaded and no analytics cookies are written.
Changing Your Choice
You can change your cookie choice at any time:
- Click Manage cookies at the bottom of any page (footer) to re-open the preferences dialog.
- Or clear the
consent_recordedcookie in your browser settings — the banner will reappear on your next visit.
You can also block or delete cookies directly via your browser settings. Note that blocking the locale cookie will reset your language preference on each visit.
Third-Party Services
We use the following first- and third-party services that may set cookies on pages where they are active:
- Better Auth — authentication / sign-in state.
- Stripe — used for hosted checkout, billing management, fraud prevention, and payment processing.
- Crisp — only when chat is opened, to maintain your support conversation.
Changes to This Policy
We may update this Cookie Policy from time to time. The "date" field at the top of this document reflects the last revision.
Contact Us
If you have any questions about this Cookie Policy, email contact@genify.chat or use our contact page.